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Speech analytics
Results: 66

#	Item
51	Multi-Channel Contact Center Delight Customers where they Live November 2012 Omer Minkara Add to Reading List Source URL: www.oracle.com Language: English Electronic commerce Information technology management Customer intelligence Customer experience Interactive voice response Speech analytics Customer satisfaction Customer service Customer dynamics Marketing Customer experience management Business
52	PDF Document Add to Reading List Source URL: www.teamhgs.com Language: English - Date: 2015-01-30 04:33:11 Business intelligence Electronic commerce Information technology management Speech analytics Customer intelligence Predictive analytics Customer experience Customer analytics Text analytics Marketing Business Customer experience management
53	PDF Document Add to Reading List Source URL: www.teamhgs.com Language: English - Date: 2015-01-30 05:03:21 Business intelligence Electronic commerce Information technology management Speech analytics Customer intelligence Predictive analytics Customer experience Customer analytics Text analytics Marketing Business Customer experience management
54	Analytics: reducing customer effort Learn how Barclays UK Retail and Business Banking has implemented speech analytics, alongside a cultural change programme, to help deliver its strategic goal of making customers’ liv Add to Reading List Source URL: planningforum.co.uk Language: English - Date: 2012-04-30 09:59:42 Electronic commerce Business intelligence Information technology management User interface techniques Speech analytics Interactive voice response Analytics Customer experience Customer intelligence Marketing Customer experience management Business
55	CASE STUDY: Leading Multinational Financial Services Corporation Driving Revenue through Customer Experience What the client was looking for… Our history with this worldwide financial services company dates back to 20 Add to Reading List Source URL: hgscanada.com Language: English - Date: 2014-11-17 11:25:15 Customer service Customer experience Credit card Net Promoter Speech analytics Marketing Customer experience management Business
56	PDF Document Add to Reading List Source URL: hgscanada.com Language: English - Date: 2014-11-17 11:25:13 Business intelligence Electronic commerce Information technology management Speech analytics Customer intelligence Predictive analytics Customer experience Customer analytics Text analytics Marketing Business Customer experience management
57	Microsoft Word - DiscoverText-ProductSheet.docx Add to Reading List Source URL: texifter.com Language: English - Date: 2014-07-17 20:24:22 Data analysis Statistical natural language processing Science Parts of speech Text analytics Analytics Classifier Data management Natural language processing Business intelligence Statistics
58	perform10[removed]FH9[removed]:09 Page 1 C M Y Add to Reading List Source URL: www.grabarvoice.com Language: English - Date: 2013-06-12 22:28:32 Electronic commerce Information technology management Air traffic control Audio storage NICE Systems Speech analytics Customer experience Analytics Call centre Marketing Customer experience management Business
59	perform10[removed]FH9[removed]:09 Page 1 C M Y Add to Reading List Source URL: www.voiceproducts.com Language: English - Date: 2012-02-15 17:42:34 Electronic commerce Information technology management Air traffic control Audio storage NICE Systems Speech analytics Customer experience Analytics Call centre Marketing Customer experience management Business
60	AGENDA San Francisco Seminar: Unlock the value of your unstructured data with NLP-based text analytics Embassy Suites San Francisco Airport, 250 Gateway Blvd, South San Francisco, CA[removed]August[removed] Add to Reading List Source URL: www.linguamaticshealth.com Language: English - Date: 2014-08-12 11:38:30 Natural language processing Speech recognition

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